Pro-active Maintenance Minimising Threats from IT Failure

• Ensuring Antivirus, Spamware and Service Packs are current
• Regularly testing system backups can be restored
• Planning and coordination of disaster recovery
• Regular IT System Performance checks.

Maintaining your IT infrastructure requires regular intervention. To keep systems secure it is necessary to ensure that the latest patches and security fixes our applied to all your computers.  To prevent infection from viruses or trojan's it is vital the antivirus software is kept up to date with  the latest signature files.

Regularly checking your IT systems performance allows us spot potential bottlenecks and solve them before the they affect your companies productivity. We will agree a schedule to review all aspects of your IT systems so that you are in control and can plan ahead with confidence.

Planning for a major IT systems failure  or loss of IT systems from  fire, flood or theft is vital for business continuance.  Your insurance may cover the physical loss and some consequential loss. but if you cannot recover your data and get your systems running quickly you are likely to lose business.  We will regularly test backups to ensure that they can be restored and plan and implement a disaster recovery strategy with simulated test runs to ensure that the plan will work.

As part of our complete management service we will also create new user accounts with corresponding email address and delete old users from the system and ensure email address are forwarded to the appropriate person.